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Jan 18

How to build a privacy program that works for your business

In a recent blog post, we discussed the importance of a privacy program lifecycle in order to achieve a meaningful privacy program – and how strategic context and cross-team collaboration is essential for this. In this piece, we further explore what a business integrated privacy program means and how it... read more →
Dec 21
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Dec 07

How to conduct due diligence when choosing a data processor

If you are a controller considering engaging a processor, you can’t choose the one that suits you best based only on functionality. Even if that processor is selling the perfect product (e.g. software that is very easy to learn, a cloud service with unlimited storage capacity, etc.) or is offering... read more →
Nov 30

Data graveyards: a blindspot in your compliance journey

Mathematician and data scientist advocate Clive Humby once said: “Data is the new oil. It’s valuable, but if unrefined it cannot really be used. It has to be changed into gas, plastic, chemicals, etc to create a valuable entity that drives profitable activity; so must data be broken down, analyzed... read more →
Nov 23

Want to improve your privacy program? Ask your product team for help.

Imagine having a sales team that is tasked to “Make everyone become and remain our customers”. Imagine having a product team whose assignment is to “build a product that everyone loves, forever.” No direction or focus, no prioritisation, no milestones. And now add this: Imagine having these teams work only... read more →
Nov 18
Nov 15

Culture Horizon: Learnings from a survey on privacy culture

After serval years as Chief Privacy Officer for Unilever, in early 2016 I became the Data Protection and Information Security Officer for John Lewis Partnership (and Waitrose UK) and had a fantastic time helping 85,000 employees and the Board understand their accountabilities and responsibilities when it came to GDPR. I... read more →